Disabilities at Disney

[Snow_White_Girl]

Right, didn't want to make a new topic for this, but I've had a slight disaster!

Mum and I are going to DLRP next Thursday, we're both so excited! BUT, yesterday, she tripped over the cat and fell down the stairs. A trip to A&E later, luckily nothing's broken but her ankle is very severely sprained and she can barely walk. The doctor said the worst thing for it is standing around on it (i.e. queuing!!), so nightmare for DLRP!... We've come to the conclusion that we may have to rent a wheelchair for her while we're there, just to avoid her standing around on it and making it worse. Anyway I just wanted to know if anyone's been in high season with a wheelchair and how easy it is to get around?? I'm imagining the parks being absolutely packed and trying to negotiate crowds with a wheelchair doesn't sound like fun, but we'll both be heartbroken if we have to cancel

[Tubbyherman]

Would anyone happen to know if the rules on the issue of disabled access passes have changed?

Previously on our trips I have taken my daughters letter confirming she is in receipt of DLA and this has been perfectly acceptable. Only I noticed on the DLRP website they say you need a letter from your Dr confirming the disability or your Blue Badge. Now I don't agree with my Dr charging me to confirm my daughter has a disablity, but if needs must etc, and our Blue Badge will be in our car in the NCP car park at Ashford (but obviously I can get a photocopy). I just wanted to know if anyone has been issued with a pass without producing the documentation on the website.

[kate]

well, the last time i went was a year ago but we used a DLA letter then without any problems. it might be worth contacting disney direct by email to find out if they have changed it.

[scampbunny]

hi
when we went in december, we just had a letter detailing the probs from our dr. ds2 doesnt have a formal diagnosis yet, so it was the only proof we had, but was enough.
hth

nikki

[asda14045]

hi
I say no send Guides for Disabled Guests for me

[bekiboo26]

We're taking my nan who's 88 years old and disabled to disneyland for new year. We're all so excited (especially her, as she's never been before!).

I've heard that her pass thingy might only count for her and one other (ie the person who is pushing the wheelchair), but there will be me, OH and our two children aswell as nan, and it will be a bit sad to be split up

Does anyone know if this is true? Or can we all go on together?

[toonarmylass]

the new passes have a list on them to let you know how many can be allowed on the ride wiht the pass, it tells u which rides can have more than 3 etc. but i think 3 is what you are allowed now. will be able to tell u more after jul when i go back lol

[sara82]

I have just got back from Disney Paris 22nd May. On arrival we went to cityhall to get a Disabled pass for our daughter, just showed a letter from a specialist to say that it would benifit us is she was given one.
Its true that you are only allowed one person with them in the designated disabled areas during parades but sometimes they let us all in thats 4 of us 2 adults my disabled daughter and her sister,but only if quiet.
The rides are shown on the back of the pass and if I remember most of them were the disabled person plus 3 and some where even plus 7.
Hope you have a great holiday,we did and were very pleased that disney were very helpful at making our holiday as easy as possible with a disabled child.

[toonarmylass]

its the whole of the disabled persons party that are allowed into the areas for shows and parades. or it was in november

[sara82]

It wasnt in may this year. When they give you the pass they inform you that just the disabled person plus 1 is allowed in the areas for the parades.

[disneymom]

I like to know, if anybody ever got the brochure for disabled guest from DLP. I tried to order it a couple of times and never received it.

Disneymom

[Aveen2008]

I like to know, if anybody ever got the brochure for disabled guest from DLP. I tried to order it a couple of times and never received it.

Disneymom

Hi, yes I ordered it and got it a good while ago..probably about 8 months or more.

Perhaps ring and ask for it to be sent out.

Is there anything in particular you need help knowing??

[disneymom]

I like to know, if anybody ever got the brochure for disabled guest from DLP. I tried to order it a couple of times and never received it.

Disneymom

Hi, yes I ordered it and got it a good while ago..probably about 8 months or more.

Perhaps ring and ask for it to be sent out.

Is there anything in particular you need help knowing??

It will be the first time in DLP with my mother, who is in the wheelchair. I never really take attention to entrances and opportunities for wheelchairs in the park. So it would be nice to know, which attractions she could go on without a problem.

Disneymom

[kate]

hi disneymom,

you can download the diabled guest guide here..... http://visit.disneylandparis.co.uk/disa ... ndex.xhtml

hth?

[disneymom]

Thank you very much.

Disneymom

[HildeKitten]

I requested the Disney guide for disabled persons several times as well and I do not get it
Is there a possibility to get it in DLP?

you should be able to get one in either City Hall or the Passport Annuel office.

[HildeKitten]

I have a disability pass because I have heart and lung problems and can't stand for prolongued times.
I must say that over time DLP has become a _lot_ stricter.

Some tips for people that need a disability pass:
If you do not have an official handicapped card from your country (trust me, I know what kind of bureaucratic drama it can be, over here in Belgium the procedure takes at least a year and half), make sure to get a note from your family doctor and/or specialist in French or English.
Preferably in French.

If that's not possible and you are an AP holder (in which case you need to sort it at the AP office and not city hall) make sure to go by city hall first, as they have people there that can either speak your language or find someone that can to translate it for confirmation.
That way if you are send to the AP office, you can at least say you already had it translated and ok'ed at city hall (which is what I did back in June 2009 because my GP note was in Dutch).
Don't lie about it though, because they will check.
I never had a disability pass refused because my GP note was in Dutch, but it's best not to take the risk.

If you're not obviously disabled then it can be a lot harder to get one so making it as easy as possible for the CMs is probably the way forward.

Also, if you are there with 4 people don't be afraid to ask for a pass that allows you to ride together with your full group. The CMs full well understand you don't want to get split up and are generally very kind and understanding in matters like these. I always found them friendly and nice at least, the lady who gove me mine last Saturday was even so kind as to laminate it for me ^^

[disneymom]

Also, if you are there with 4 people don't be afraid to ask for a pass that allows you to ride together with your full group. The CMs full well understand you don't want to get split up and are generally very kind and understanding in matters like these. I always found them friendly and nice at least, the lady who gove me mine last Saturday was even so kind as to laminate it for me ^^

You can't use the pass for all the people in your party. If you go to the attraktion, the most CM don't split up a group of 4 or 5 people specialy if they have kids. On the back of the disabled pass for AP-holders from Disney is written how many people are allowed to go together with the disabled person on the ride. We had no problem to get a pass from Disney at the AP-Office because my mother is in the wheelchair and has a official German handicaped pass. We even get one person free of paying into the park, because she has also one guiding person to be needed in her offical pass.

[HildeKitten]

I think I wasn't clear in my first message.
What I was saying was: if you have a group of 4 people, ask for a card that allows you to go on ride with 3 people extra (so your entire group).
They have cards that allow you to only take one person with you, and if there's 4 of you, it's best to ask for the card that allows for more people to avoid the risk of getting split up.

It's good to hear you got a disability pass for your mum so easily.

[disneymom]

I think I wasn't clear in my first message.
What I was saying was: if you have a group of 4 people, ask for a card that allows you to go on ride with 3 people extra (so your entire group).
They have cards that allow you to only take one person with you, and if there's 4 of you, it's best to ask for the card that allows for more people to avoid the risk of getting split up.

It's good to hear you got a disability pass for your mum so easily.

What kind of passes do you get from Disney, where the CM can write on how many people can go with the disabled person on the ride? I know only the green one, on which the amount of people is already printed for each ride. You can't take on all the rides the same amount of people. My friend with a disabled son, he has autism, has the same one as my mother, without the guiding person for entrences.

Disneymom